Editorial Standards

Our commitment to accurate, responsible and trustworthy journalism

At TrueJa, we believe readers deserve journalism that is accurate, responsible, transparent and useful. Our editorial standards guide how we research, verify, write and correct the stories we publish.

These standards apply to our news, entertainment, Dancehall, lifestyle, viral and trending coverage.

Accuracy

TrueJa makes reasonable efforts to verify information before publication. We aim to present facts clearly and accurately while distinguishing confirmed information from claims, allegations, reports and developing details.

When a story is developing, information may change as new details become available. In those situations, we work to update our reporting when reliable new information can be verified.

We do not knowingly publish information that we believe to be false or misleading.

Our Sources

TrueJa uses a range of sources depending on the nature of the story. Whenever possible, we prioritize information that can be traced to reliable and identifiable sources.

Sources may include:

  • Official statements from individuals, organizations and institutions
  • Government agencies and official government records
  • Court documents and court records where applicable
  • Police statements and information released by law-enforcement authorities
  • Interviews and firsthand accounts
  • Direct statements from public figures, representatives and other relevant individuals
  • Verified social-media accounts belonging to public figures, organizations or other identifiable sources
  • Reputable news organizations when their reporting is relevant and appropriate to the story

When information comes from another source, TrueJa aims to make that attribution clear rather than presenting another party’s claim as independently established fact.

Verification and Attribution

We consider the reliability and relevance of information before using it in our reporting. Where possible, important claims are checked against primary sources or corroborated through additional reliable information.

Social-media posts, online claims and information circulating publicly may be reported when they are relevant to a story, but TrueJa seeks to identify their source and provide appropriate context.

Allegations are treated as allegations. When a matter has not been established by a court or confirmed by an authoritative source, our reporting will make that distinction clear.

Corrections

TrueJa believes that correcting factual errors is an important part of responsible journalism.

If we identify a factual error in a published article, we will correct the information as appropriate. Depending on the nature of the error, we may update the relevant wording, add clarification or otherwise amend the article to ensure that readers are presented with accurate information.

When a significant factual correction materially changes the understanding of a story, we may identify the correction within the article so readers can understand what was changed.

Readers who believe an article contains a factual error can contact us at contact@trueja.com with details about the information in question and, where possible, supporting evidence. We review credible correction requests and make changes when warranted.

Developing Stories

Breaking and developing stories can change as authorities, witnesses, organizations and other reliable sources provide additional information. Early reports may therefore be updated as facts become clearer.

TrueJa will update developing stories when significant new information is verified, rather than presenting unconfirmed details as established facts.

Our Responsibility to Readers

Our goal is to provide journalism that readers can understand, evaluate and trust. Accuracy, fair attribution and a willingness to correct mistakes are central to that responsibility.

TrueJa will continue to refine its editorial practices as the publication grows, while maintaining a commitment to responsible reporting and the public’s right to reliable information.

Have a correction or factual concern?
Contact TrueJa at contact@trueja.com.